Shipping & Return
Return Policy
We are proud that all our shipments go through 2 levels of packaging and 2 levels of inspection before dispatch. The likelihood of damage is very small. However, in case there is any damage, here’s how you can get a replacement: CraftBox offers a replacement guarantee for all products ordered online. Products will be replaced only in case of a manufacturing defect or damage due to transportation. Replacement will not be made in cases of damage due to normal wear and tear, incidental damage due to malfunctioning of product, and negligence on part of the customer. .If you are eligible for a replacement, you may notify us within 2 days from the date of delivery and ship the product back to us for a free replacement. Before confirming an exchange, we would require proof of defect in product in the form of a photo, while the product is still in its packaging. In case the product you have returned is out of stock, we will provide you with a credit note equal to the value of the product you purchased. The credit note will be sent to you via email and can be used to purchase anything of that value from the online store within three months. The exchange policy is not applicable for any consumable item which has been used or installed, products with tampered or missing serial numbers, any damage / defect not covered under the manufacturer's warranty. The policy is also not applicable on any product returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered. Please ensure the item(s) are packed securely to prevent any damage during transit. Note: We have an exchange policy, and not a refund policy. Currency TransactionsAll transactions are processed in Indian Rupees (INR). Processing OrdersOur business hours are 9.30 am to 9 pm Indian Standard Time (IST), Monday through Sunday. If you need to contact us outside our business hours, please email us we will respond as soon as possible.
Privacy Policy
These terms and conditions apply to your use of the site and services owned or operated by yes3craftbox.myshopmatic.com These terms and conditions do not apply to your use of unaffiliated site to which Yes3 CraftBox site may link. These terms and conditions apply only to this site, and not to the site of any other company or organization, including those to which the site may link. We do not endorse or take responsibility for any material, products or advertising made available through any other site. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, good or services available on any other site. You should direct any concerns about other site’s to their site’s administrator. Disclaimer of Warranties and Limitation of Liability 1.Unless specifically stated in writing otherwise, the services, products and materials provided by yes3CraftBox are provided “as is” and on an“as available” basis, without warranties of any kind, either express or implied. Unless specifically stated in writing otherwise, we disclaim all warranties express or implied, including but not limited to implied warranties of merchantability and fitness for a patricular purpose. Neither we nor any of our respective licensors or suppliers warrant that any functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes them available are free of viruses or other harmful components. Neither we nor any of our respective licensors or suppliers warrant or make any representations regarding the use or the results of the use of the services, products or materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not we or any of our respective licensors or suppliers) assume the entire cost of all necessary servicing, repair or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. under no circumstances, including but not limited to negligence, will we or any of our licensors or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the site, or any products or services provided pursuant to the site, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the site. Unless specifically stated otherwise, we do not endorse, warrant or guarantee any products or services offered on the site. 2. If you sign up for this portion of the site, it is your responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. yes3 CraftBox does not sell products for children, and we ask that if you are under 18, you only use the site with involvement of a parent or legal guardian. yes3 CraftBox reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you feel your account has been comprised, please Contact Us immediately. 3. TrademarksAny trademarks that appear on this site not owned by yes3 CraftBox are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by yes3 CraftBox.Product Descriptions 4. yes3 CraftBox makes every attempt to be as accurate as possible. However, yes3 CraftBox doesn’t warrant that product descriptions or other content of this site is accurate, complete, reliable, or error-free. If a product itself is not as described, your sole remedy is to return the item in its new, unused condition. The Craft Box will take "Full Responsibility" * of your Order. This means that we at The Craft Box ensure you that all the goods will be packed and dispatched in perfect "GOOD CONDITION" and to ensure smooth delivery to your door step we will use all best courier services. The term "Full Responsibility" means packing the goods in perfect conditions at the time goods leaving the warehouse and also we do take utmost care in packing the goods as per their sizes, weight, volume etc. so you need not worry about our highly efficient packaging system. 5. The prices and availability of products are subject to change without prior notice at the sole discretion of yes3 CraftBox so no disputes shall be entertained. 6. The Craft Box will not be responsible for any damage suffered by users due to any negligence in using the product purchased from yes3 CraftBox This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action. 7. yes3 CraftBox will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site at the time of purchase.